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Ideal for both administrative staff and clinical users, iEXCHANGE is a multi-payer, web-based solution which allows providers to submit health care transactions directly to payers.
iEXCHANGE supports the direct submission and processing of health care transactions, including inpatient and outpatient authorizations, referrals, treatment updates, concurrent reviews, and extensions.
iEXCHANGE integrates easily with the existing workflow of the provider, providing a means to bring administrative and clinically-related data to physicians’ attention.
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Top Reasons to Get Started with iEXCHANGE
- Reduces the time and expense associated with paper, telephone, and fax processes
- Multi-payer capabilities allow providers to submit requests to various payers with a consistent workflow experience, eliminating the need to train users on multiple, different payer solutions
- Provides an expedited data entry process for physicians and hospital staff by defining defaults and drop-down lists specific to their practice or department
- Increase patient satisfaction by streamlining communication with health care payers
- Implement more efficient processes, freeing up additional time to focus on patient care
- iEXCHANGE is offered FREE to providers
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Who can use iEXCHANGE
- Hospitals: patient access, admitting, ER, case mangers
- Physician practices/clinics: front end staff, clinical staff
- Ancillary settings: labs, transports, home health and more
Technical Requirements
- PC or laptop with internet connectivity
- Internet Explorer version 5.5 or higher, Netscape version 6.1 or higher, or Firefox 2.0
- 128-bit encryption with JavaScript enabled
Available Transactions
iEXCHANGE Transactions allow you to communicate online with many payers. Specific transactions may vary depending on the payers in your area, but can be grouped into the following categories:
Creating New Requests
Allows providers to submit a request to a payer for treatments to be performed.
- Inpatient Requests
- Other (Outpatient) Requests
- Referral Requests
Creating New Notifications
Allows delegated providers to specify the status (Approved, Pended or Denied) of treatments provided.
- Inpatient Notifications
- Other (Outpatient) Notifications
- Referral Notifications
Extending Existing Treatments
Allows providers to request an extension of an existing treatment.
- Inpatient Extensions
- Other (Outpatient) Extensions
- Referral Extensions
Treatment Updates
Automatically notifies provider users of changes made to Requests and Notifications which have been submitted to payers.
Perform Various Searches
- Alineo Clinical Summary Search
- Diagnosis Search
- Inter-plan Request Search
- Member Search
- Procedure Search
- Provider Search
- Treatment Search
Administrative Tasks
Delegated security model allows designated users at the provider office to maintain user information and preferences.
- Group Administration
- Account Administration
- Submitting Providers
- Frequent Providers, Diagnosis and Procedure Codes
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iEXCHANGE:
Participating Health Plans
Log on now to iEXCHANGE via the following participating payers:
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iEXCHANGE:
Additional Information |
For additional information
follow one of the links below:
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Additional Questions? Email
HIPAA Compliance and Security
iEXCHANGE automatically translates all information to meet HIPAA compliance standards. The privacy of your transaction is protected with the highest level of Internet-based security. As data collected in iEXCHANGE Web is transmitted it is encrypted using Secure Socket Layer and 128-bit encryption.
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