One of the up-and-coming trends I’ve seen in the health care industry is a renewed engagement and vigor toward the integration of pharmacy utilization management and medical management among health care providers. The idea was the topic of least two presentations I attended at various conferences in the past year, and now seems to be gaining real momentum.
With the growing use of extremely expensive biological medication therapies, or “specialty pharmacy medications,” health plans are increasingly realizing the benefits of bringing pharmacy back into the core health management process. Given their high cost and the complexity of their indications, specialty pharmacy medicines generally require a case manager’s manual review. It therefore behooves the plan to ensure that the medication is going to be appropriate; that other, less expensive treatments have been attempted and that the medication is being used for its intended purpose (as opposed to an off-label use).
Further strengthening the integration of pharmacy and medical management has clinical benefits as well, not the least of which is providing a more complete, holistic view of patients. For example, with information sharing technology, disease managers and/or physicians can be alerted when a patient has filled a prescription from a specialist or other physician. Obviously, this would enable the disease manager or primary physician to determine potential interactions or simply be aware of the new medication and how it fits into the patient’s overall care regimen. Alternatively, it could underscore medication “gaps” so to speak. The disease manager or physician could be alerted when a patient hasn’t gotten a scheduled refill and then contact the patient to determine the reason. Also, sharing this information with a pharmacist incorporates the input of a medication expert who might offer suggestions on alternative or complimentary treatments. .
Naturally, health information technology will play a large role in the success of pharmacy/medical management integration. It will be the means through which the respective entities — insurers, physicians, pharmacies and even patients themselves — will be able to communicate and share information. This is precisely the type of scenario we at MEDecision had in mind when we designed our new Nexalign collaborative health care exchange technology. One of its core competencies is to facilitate secure, private and trustworthy electronic information connections between various health care constituencies, so this emerging trend is a very satisfying validation of our market forecast, if you will. It will be very interesting to see how this plays out in the coming months.