In a recent blog, we wrote about our colleagues from MEDecision and DC Chartered Health Plan presenting a case study at the AHIP Medicaid Conference in which they analyzed Chartered’s successful implementation of our Alineo technology. On Wednesday, October 21, we conducted a webinar that, in essence, was the same presentation but intended to enable a even broader audience engagement. For those of you interested in having a look, the webinar is archived here.

Chartered’s situation is one of the more compelling we’ve come across in recent years (hence its being the subject of a presentation and webinar). In order to have its Medicaid contract renewed, the insurer was given a 90-day deadline to comply with certain disease management requirements, particularly HEDIS and NCQA. Chartered’s dated legacy system wasn’t up to the task and, in fact, was the reason the company was facing being out of compliance in the first place. 

At the same time Chartered was experiencing a significant influx of new members attributed to growing unemployment rates. And as we all know, Medicaid populations are among the most complex. The insurer decided it was time for a comprehensive new care management technology, so it carefully explored options and selected Alineo. The solution is a perfect match because it was specifically designed to do the things Chartered identified as its biggest needs: it streamlines operational efficiencies, reduces waste and improves care quality through enhanced business agility, controlled costs and better risk and compliance management.

But I suppose this is stealing thunder from the webinar. I encourage you to take a look at it for all the details. It really is a great story and one that can be replicated for others.