Alineo Correspondence is a flexible and comprehensive
documentation communication technology that enables health plans to
easily and affordably meet a variety of vital correspondence needs.
Alineo Correspondence integrates with Top Down Systems' Client
Letter®, a dynamic document automation solution that enables
organizations to better manage customer communications through
intelligent document creation, production, delivery and storage. It
provides health plans with an advanced system for meeting the
compliance standards of various state, local and federal agencies
and other associations and can improve provider service,
increase user productivity and reduce production costs.
Alineo Correspondence Benefits:
- Streamlines correspondence workflows
- Provides correspondence histories
- Accommodates a variety of correspondence needs
- Helps meet compliance standards
- Increases productivity
- Auto-generates letters
With Alineo Correspondence, payers can generate mailings in high
volume batches or real-time. Users can create personalized
correspondence from pre-defined templates that automatically insert
the appropriate text, logo, headers and footers based on business
rules associated with customer information.
Alineo Correspondence offers maximum flexibility. Letters can be
tailored to individual departments or lines of business, among
others. Letters are created automatically according to
predetermined criteria, eliminating the need for users to search
and select the appropriate communication. Users can also preview
and edit letters in real-time as needed.