Make Accountable Predictable

Population Health Management and Patient Engagement Solutions

Sharing and Exchange

Solutions for fee-for-service to fee-for-value


Aerial™ supports bi-directional, multiplatform communication, connecting everyone in the patient’s care circle. The solution serves as a foundation for an evidence-based approach to optimizing care, while eliminating excessive treatment and expense.

For example, automatic referral management and authorization tools are tied to best-practice workflows. And at the heart of Aerial Utilization Management is the ability to apply consistent business rules to determine automatically whether a request for service is approved or pending.

Aerial Utilization Management includes:

  • Portal and CRM for HIPAA-compliant provider-patient interactions and existing workflow integration with EMRs.
  • A Utilization Management Platform that obtained URAC’s Health Utilization Management in 2011 and remains accredited to date.
  • Auto-approval rules to create conditions for when a request can be approved without passing through a clinician’s review.
  • Use of request questionnaires to ask additional questions when a request meets the specified criteria. Based on the responses, the request may be auto-approved.
  • Auto workflow rules designed to refer those meeting pre-configured conditions to a specific care management or disease management nurse or a department.
  • Regulatory management through the use of the Review Type field to auto-calculate due dates or manage turnaround times, including concurrent review, through the Tasks features.
  • Correspondence management to meet notification standards.
  • Streamlined workflows and configurations, rooted in evidence-based medicine, to address overuse and underuse of healthcare services resulting in potential risks that can greatly outweigh any potential benefits.
  • Utilization Management Initial Review with:
    • Referrals
    • Concurrent Review and Discharge Verification
    • Quality/Peer Performance Review
    • Program Screening and Enrollment
    • Ongoing Program Management to Closure
    • Medical Director and Auditor Workflow Paths
    • Appeals
  • Easy creation, updating and processing of utilization management transactions—resulting in fewer phone calls, fewer errors and significant time savings.

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