Self-Service Password Reset (SSPR)

allows users to reset their own Medecision account password.
For further assistance, please contact the Help Desk

Icon, Password Requirements

Password Requirements

Minimum character length: 10
Must include 3 of the following items:

  1. Upper case character
  2. Lower case character
  3. Number
  4. Special character

Icon, Password Limitations

Password Limitations

Do not include your name, company, etc.
Do not repeat previous passwords
Password expires every 90 days

Icon, Medecision Windows Laptop

If you have a Medecision Windows laptop

Follow these steps after resetting your password:

  1. Disconnect from and reconnect to the VPN (Cisco Anyconnect)
  2. On your keyboard, press Ctrl + Alt + Del > click Lock
  3. Sign back in with your new password